Managed IT Services

We’ll Worry About Technology – You Can Focus on Your Business

If there’s one certainty in IT, it’s that things are uncertain. Computers crash, software doesn’t work as it should, and problems occur. And when they do, the way that you respond can be the difference between a minor hiccup and a full- blown business interruption. Are you leaving IT to chance?

Our fully-managed IT services suite is designed to provide you with 24/7 peace of mind, freeing you to focus on driving your business forward. We monitor your systems, apply patches, protect against viruses, ensure backups are performing successfully, and more. We’ll catch (and fix) the little problems before they become big ones – in many cases before you’re even aware that there’s an issue.

A Complete Suite of Fully-Managed IT Services

Our managed IT services cover a full spectrum of technology solutions, including remote monitoring and management of your networks, 24/7 service desk support for users, enterprise firewall management and business backup solutions to ensure your company is prepared for any possible disruption.  We’re here to help you take the hassle out of IT management, so you can focus on your business.

The Value of Managed IT Services

  • Better Financial Planning – With managed IT services, you know how much you’re going to spend each month. No more gambling with your budget and productivity.
  • Our Team Is Your Team 24/7 – When an issue arises, we’re already on the job — taking care of routine maintenance and ensuring your IT systems are operating properly.
  • Your Systems Stay Optimized – Even when systems aren’t actually down, they can still run slow, or inefficiently. Our solution maximizes the value of your IT investment all the time.
  • Faster Problem Resolution – With remote monitoring and remote IT help desk in place, we’ll usually see a problem before you do, allowing us to get a jump on the matter with less (or zero!) downtime for you.

Free Network Assesment

A network assessment is an intensive diagnostic and planning service designed to check the critical components of your computer network for security, reliability, and performance. To make sure your network is running at peak performance and protected from data loss, downtime, viruses, and security breaches, this audit should be performed at least once a quarter if your network is not regularly monitored and maintained.

Signup for a no cost, no obligation, FREE Network Assessment today and we will show you how to make all of your computer and phone system problems a thing of the past


Proactive Remote Management and Monitoring

We provide proactive maintenance and complete 24/7/365 monitoring of your network and IT infrastructure, and provide full problem resolution and troubleshooting for servers, desktops, and network devices. Our technical experts are constantly working behind the scenes to ensure your systems are running smoothly, and when a problem does arise we’ll jump in immediately to fix it.

Remote IT Help Desk

Our U.S.-based IT Help Desk provides professional and courteous IT support 24x7x365. Whether you’re locked out of your email, need help setting up a new account or anything in between – no problem is too large or small for our certified technical experts to tackle.

95% of all IT problems can be solved remotely without dispatching an on-site technician, giving customers an instant response and an even faster solution!

Our Managed service plans include unlimited remote support. Phone calls are answered, within 30 seconds. You can reach our dedicated service hotline at 773-439-1159.

Data Backup and Continuity

Our Backup and Disaster Recovery solution is a complete, end-to-end business continuity offering designed to provide you with true peace of mind and robust data protection – meaning your critical files will always be secure and accessible when you need them, even if disaster strikes.

  • Image based data backup to ensure quick recovery without losing anything.
  • Hourly data backup to minimize the data lose.
  • On-site backup and offsite backup included.
  • 15 minutes recovery time objective when server failed.
  • Test recovery is performed every month by proactive service team to ensure full data recovery.
  • Remote server can be up and running at data center in 4 hours time frame in case of whole building disaster happened.

 

Network Support Services

We can provide assistance with network support, troubleshooting, design and installation services in the greater Chicago area.

Network Support and Troubleshooting Service

  • Network problem diagnosis
  • Connectivity problems
  • Slow networks
  • Bandwidth management
  • Network intrusion detection
  • Firewall, switch repair and configuration
  • Network and firewall security assessment

Network Design and Installation

  • Firewall management, web filtering, gateway antivirus, intrusion protection.
  • Network router and switches setup.
  • Wireless network setup
  • VLAN  setup.
  • Mixed network configuration for VOIP and Data.