IT Support Services in Chicago | Outsourced IT Support | VoIP
Care-Free IT Services
At Vox Connect, managing IT is our only job. We focus on preventing IT problems so you can focus on your business. When all your IT systems work like a well-oiled machine, you enjoy less downtime, greater efficiency and productivity.
With proactive approach to technology and infrastructure management, our fully-managed IT Services are designed to provide you with 24/7 peace of mind, freeing you to focus on driving your business forward.
With our Outsourced IT services, you’ll enjoy the benefit of a full team of IT specialists keeping your systems in excellent working order. For an easily budgeted, small, fixed monthly fee — a mere fraction of the cost of hiring a technician — we monitor your systems 24/7, apply patches, ensure backups, keep viruses at bay, and perform a host of other proactive measures. This proactive approach to IT maintenance keeps small problems from becoming big … and expensive!
Do you experience any of these IT issues?
Difficulty accessing files or printing documents when you need them most
Endless computer problems that your IT support company can’t seem to resolve
Playing telephone with your IT support company and re-explaining issues
Unpredictable systems outages
Slow network performance, despite constantly throwing money at it
Then it’s time to re-evaluate your IT support company.
Signup for a no cost, no obligation, FREE Network Assessment today
Benefits for your business
Fast Response Time
Need to contact IT support? We always answer your calls live, respond to all support requests within one hour or less and fix problems quickly and competently. Most computer issues can be resolved remotely without the need for an onsite visit. If we do have to come onsite, we love seeing our customers in person, too.
Predictable IT Costs
Pay one fixed monthly rate to keep all IT systems running smoothly. When you know your costs in advance, budgeting IT expenses is easy. We offer flexible managed services plans to meet your needs and budget.
IT Fixed Right The First Time
Time is money. That’s why our engineers take the time to thoroughly address IT issues when they occur — so you never deal with them again.
We Mitigate Your IT Security Risks
Safeguard your IT systems from data loss, hackers, viruses, fires, floods, power outages and other disasters. Our advanced business continuity services plus managed security services take physical and virtual threats out of the equation.
We customize technology to fit your business
All businesses use technology. The secret is blending the right technology that’s a fit for your business. We concentrated on building solutions that incorporate proactive maintenance, secure data protection, business continuity, and responsive IT support. By customizing the right technology to fit your business needs, your technology runs smoother, employees are more productive, and money is made.
IT and Network Management
Proactive IT and network management helps you avoid IT issues and enhance productivity. We provide real-time management, 24/7 monitoring of your network and IT infrastructure, automated troubleshooting for servers and other network services to keep your business running smoothly.
IT Technical Support
Our U.S.-based IT Help Desk provides professional and courteous IT support 24x7x365. Whether you’re locked out of your email, need help setting up a new account or anything in between – no problem is too large or small for our certified technical experts to tackle.
95% of all IT problems can be solved remotely without dispatching an on-site technician, giving customers an instant response and an even faster solution!
Our Managed service plans include unlimited remote support. Phone calls are answered live by our technicians, not a receptionist, within 1 minute.
Business Continuity and Disaster Recovery
Our Business Continuity and Disaster Recovery solution is designed to provide you with true peace of mind and robust data protection – meaning your critical files will always be secure and accessible when you need them, even if disaster strikes.
You need an IT security expert on your side to reduce cyber threats across your network, devices, policies and data. We offer IT security services to confidently protect your IT systems. And if disaster does strike, you’ll have the processes in place to handle it professionally and soften the blow.
Cloud and Hosting Services
Cloud computing makes managing your network a breeze. Your servers, software programs and applications are externally hosted and accessible online — so your business can scale with ease. We offer Office 365 cloud solutions for email, file sync and share for collaboration, and more.
Free IT Assessment
All New Partnerships Start With A Network Assessment
At no cost or obligation, we’ll come on site to perform a complete network assessment to see if your network is properly maintained for maximum speed, security, and performance. We’ll look for hidden problems like spyware, failing hard drives, or out-of-date security patches, as well as check your network’s security, system back ups, and other critical maintenance issues that can turn into extended downtime and expensive repair bills.