Careers

Vox Connect is a forward thinking technology support company that specializes in IT support, cloud computing, IT backup & disaster recovery and proactive IT maintenance for small and medium sized businesses throughout Chicago.

We’re always looking for great people to work with us. Vox Connect is Chicago’s NEXT generation computer and network support company. We work with businesses that have 10-100 PCs, maybe a server or ten, that usually do not have anyone on IT staff. We become their full-time technology support department. Our people make us successful, do you have what it takes?

Inside Sales Representative

Job Description:
The ideal Sales Rep must be able to demonstrate excellent selling & communication skills in a fast-paced Information Technology business environment. A combination of quality account development, B2B cold calling, fearlessness, humor, and aggressive sales skills are required for this position. 2+ years sales experience preferred. Candidates must be capable of identifying and reaching out to key decision makers in small to mid size companies and present a clear message about the business results and value that Vox Connect provides our clients. We will train candidates to understand the message and our effective sales process. We need a champion who is accustomed to a high activity/good outcome environment.

Outcomes:

This role has a revenue quota and activities are measured. Calls, Contacts, Emails, Meetings, Networking/Events/Trade Shows, etc.. VoxConnect has a proven sales & marketing process. You will be trained and managed to the process.

Requirements:

Vox Connect continues to aggressively expand and improve its Sales & Marketing department by hiring high energy individuals to actively introduce our solutions to small and mid-sized companies in the assigned region. Ideal candidates for the position would have:

• Teachable. Not a victim. Not an excuse maker. Accountable. Proven winner.
• Prior business-to-business sales experience
• Prior sales experience with professional services
• Strong presentation / communication skills. Face to face, Phone, Written
• Fearlessness and the ability to make cold calls and earn appointments
• Comfortable speaking to senior level executives
• Organized, Attention to detail and ability to document activities
• Basic knowledge of common software applications (Word, Excel, etc…)
• Basic understanding of Information Technology
• Experience using CRM Software such as ZoHo, Autotask or Connectwise, Sales Force etc.
• Bachelor’s Degree (preferred)
• Open Mindedness, Sense of Humor and Enjoys a Fast Pace Environment

The sales process requires Sales Representatives to research potential clients and to communicate via telephone, as well as through email & other types of correspondence. This also requires the ability to work on a team.

Benefits of Working at Vox Connect
• Competitive Salaries based on skills and experience
• Mileage reimbursed
• Regular Lunch provided for employees
• Paid company activities (Golf, Sporting Events, etc.)

This opportunity carries a competitive salary and performance bonus.

Hours:
Full Time

Start Date:
Immediately

Computer Support Specialist

We are seeking a passionate and results-driven Help Desk Support Technician.  The ideal candidate will have previous call center or customer service experience, along with the ability to work in a fast growing, rapidly evolving environment.  The ideal candidate should not be afraid to talk to the customer you will be interacting with customers on a daily basis.

Key Responsibilities

  • Demonstrable skill with Windows OS, Windows Server OS, MS office, email, printers, anti-virus, spy ware removal, networking and basic understanding of VoIP.
  • Ability to communicate technical issues in a way that non-technical individuals can understand.
  • Ability to provide customer service over the phone, via the computer and occasionally onsite.
  • Ability to work independently.
  • Excellent writing skills

Qualifications:

  • The following certifications are preferred: MCP, MCSA, MCSE, Net+ or similar experience is preferred
  • High School Diploma or equivalent required, college education preferred
  • 1 year supervisory or management experience a plus

Hours:
Full Time

Start Date:
Immediately

How To Apply
Please email your resume and cover letter in pdf form