Is a Cloud-Based Phone System Right for My Business?

You’re looking for a new phone system.

Maybe the cost to support and upgrade your old in-house phone system is unsustainable and your trusted phone technician is just not available when you need him. Or maybe you are looking for an opportunity to improve the productivity of your business while cutting costs by leveraging the cloud.

Whatever your reasons, you’re now faced with a very difficult decision. There are so many companies out there, all … Continue reading

3 “Techie” Reasons You Can Be Thankful This Season

  1. Cyber Thieves Keep A-Knockin’ But They Can’t Come In – A study presented at the International Conference on Dependable Systems and Networks showed that small-business networks are attacked every 39 seconds by some type of hacker or malicious software. Thankfully, having the proper firewall and office network security tools can prevent even the most determined cyber hacker from getting his hands on your network. Are your systems covered?
  2. Downtime Should Be A Thing Of The
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Top 4 reasons to move your phone system to the cloud

When it comes to Business Phone Systems, there are several decisions that an organization must make.

Perhaps the most basic, though important, is whether to pursue an on-premise or cloud-based solution. While there are advantages to both, many organizations are increasingly reaching the conclusion that a cloud-based option is superior. Here are four reasons why cloud business phone systems are becoming more popular:

1. Lower Upfront Cost – One of the biggest advantages offered by … Continue reading

Choosing your businesses phone system – cloud-hosted vs. on-premises

If you’re looking to upgrade your phone system and weighing the differences between on-premise and hosted in the cloud, consider these factors to get the solution that best meets your need:

1. Feature Costs. Obviously the most important factor to consider is which features are offered in each. Most hosted providers don’t offer the same features that are available in the premises-based solution. If critical business communications features like queues, IVRs and conferencing are missing … Continue reading

The Top 4 Reasons To Consider Voice Over Internet Protocol (VoIP)

The Cloud Is No Longer The Future—It Is Now

“During the past few decades, modern technology, with radio, TV, air travel, and satellites, has woven a network of communication which puts each part of the world in to almost instant contact with all the other parts.” Communication has advanced at warp speed over the past few years with the introduction of VoIP. What is VoIP? How did it start? What makes it attractive? And – … Continue reading

Phone System migration and installation with minimum downtime

The phone system and phone service is a vital part of any business and we have a proven approach to minimize downtime. We’ll migrate your phone numbers, install your new IP phones, customize your Cloud Phone System for your specific needs and activate the phone service with minimum downtime. Here is how we do it:

Discovery Phase

  • We evaluate your existing phone system, phone lines/numbers and fax numbers.
  • We evaluate the existing call flow, auto-attendant,
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